Privacy policy

What this policy covers

This policy explains what happens to the information you give us through this website. It covers the website and nothing else.

If you go on to hire a contractor we introduce you to, that contractor holds your details under their own privacy policy from that point on. Ask them for a copy before the work starts.

Who we are

Worcester Basement Pros markets and arranges basement remodeling work for homeowners in Worcester, MA and the towns around it. The work itself is carried out by independent contractors who are licensed and insured in their own right.

Where this policy says "we", it means the operator of this website.

You can reach us about anything on this page at office@worcesterbasementpros.com, or by phone on (508) 555-0147.

What we collect

Only what you choose to give us. When you call, email, or send a form from this site, that usually means your name, your phone number, your email address, the address the work would happen at, and whatever you tell us about the job.

Our web host also keeps standard server logs. Those record the IP address a request came from, the type of browser that made it, and which pages were asked for. They exist so the site can be kept running and secure, and nobody reads them looking for you.

Why we hold it

To answer you. To pass your inquiry to a contractor who can price the work. To keep a record of what was asked for and what was quoted, in case a question comes up later.

That is the whole list. Nothing collected here is used to build an advertising profile of you, and nothing here is sold.

Who else sees it

Your inquiry goes to the contractor who covers the Worcester area, so they can quote for the work. We do not pass your number to a list of firms who will all call you.

Beyond that, your details are seen only by the suppliers who keep this site running, such as the web host and the email provider, and by anyone we are required by law to give them to.

Cookies and measurement

This site runs no analytics and sets no advertising cookies. There is no third-party tracking on it, and nothing here follows you to another website.

Any cookie this site does set is one it needs in order to work, such as remembering something you typed while you move between pages.

How long we keep it

Inquiries are kept for as long as we need them to deal with you and with anything arising afterwards, and then for two years. Server logs are held briefly by the host and then discarded.

What you can ask us to do

Write to office@worcesterbasementpros.com and you can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. We will do it unless we are legally required to keep the record, and we will tell you if that is the case.

You can also tell us to stop contacting you at any point, for any reason or none, and we will stop.

Children

This site is meant for adults arranging work on a property. It is not aimed at children and we do not knowingly collect anything from them.

Changes to this policy

If this policy changes, the date at the top of this page changes with it. There is no archive of old versions, so if a change matters to you, keep a copy.